Shipping policy
Shipping Policy
Last updated: 24 March 2026
Digital Product Delivery
All products sold by Evergreen Literature Resources are delivered digitally. No physical items will be shipped.
After completing your purchase, you will receive access to your files immediately. This access may be provided through:
- A download link on the order confirmation page
- A download link sent to your email address
- Access through your customer account, if applicable
Delivery Time
Digital products are typically available immediately after purchase.
In some cases, delivery may be delayed due to:
- Payment processing or verification
- Email delivery delays or spam filtering
- Temporary technical issues
If you do not receive access to your product within a reasonable time, please contact us at:
Access Issues
If you experience any issues accessing or downloading your files, please contact us and we will resolve the issue as quickly as possible.
When reaching out, please include:
- Your order number
- The email address used for purchase
- A description of the issue
No Physical Shipping
We do not ship physical products. Any reference to shipping times, carriers, or delivery addresses does not apply to our products unless explicitly stated.
Incorrect Email Address
It is the customer’s responsibility to provide an accurate email address at checkout. If you believe you entered an incorrect email address, please contact us as soon as possible so we can assist.
Final Note
By purchasing from Evergreen Literature Resources, you acknowledge that all products are delivered digitally and that no physical shipment will occur.